For Sumac to deliver most effectively it is essential for us to
have an overall understanding of our clients' business and their
brand. That is why we always ask questions
and listen to the responses. We want to
hear our clients' concerns and those of their customers, the issues
they face and their experience in the digital landscape. We
want to hear about their people and resources, their history, the
message they wish to communicate and most importantly their ideas.
Ideas are only a starting point and they rarely come fully formed
but they are absolutely essential. The realisation of good ideas is
what lay at the heart of Sumac.
When we understand our clients' business can we apply what we
know about ours. Before any production begins, we know exactly
where the project fits within a comprehensive digital strategy.
Sumac understands the digital landscape and its impact on our
clients' business goals. We think about
any project in relation to other online activity by the client and
their competitors. We identify the short and long term value and
set clear priorities with measurable outcomes. There is always a
return on investment in Sumac.
With clearly defined goals, creativity can flourish. Sumac
designs the most effective digital products and sets realistic and
appropriate timescales for delivery. We keep a keen eye on online
developments and explore all options to
get a sense of what is of real value to our clients. We respect
budgets and make sure everyone is clear what is expected of them.
When appropriate we work collaboratively with the best in the
business. With Sumac, nothing is left to chance, we've thought it
When it comes to technical delivery Sumac is second to none. We
have a wealth of experience delivering websites, software, web and mobile
applications, databases, games and marketing campaigns.
Our in-house delivery team is always fully aware of the business
goals and objectives and if they have a concern or question, they
will say so. Communication is a key part of
the build process and when the deadline
comes, there are no nasty surprises. Sumac delivers.
There is more to support than
answering phones and fixing things if they break. Sumac will put
everything in place to ensure your business develops and grows
online. Top notch hosting is provided as part of the service and
when things go wrong, we know before you do. The whole team is
up-to-speed so there is always someone on hand to help and offer
advice. If there is anything going on that may affect your
business, we'll let you know and meet regularly to discuss online
developments. Sumac is here to help.